uLink

For assistance with your online learning technologies such as Moodle and uLink, or any other queries you may have, email the CAT Help and Advising helpdesk at uhelp@uj.ac.za or call 011 559 3580.

We are part of the Centre for Academic Technologies (CAT) who manage Moodle and the uLink portal, and we are here to support you!

Find our details at the bottom of the uLink portal.

uLink is your personal university hub, where you can check your timetable, access exam results, view academic records, and much more!

How to log in:

1. Visit the uLink website: Go to ulink.uj.ac.za on your browser.
2. Enter your credentials:
   • Username: Your student number (e.g. 2223456789)
   • Password: The password you created when registering
3. Click Login and wait for your dashboard to load.

Pro Tips:

• Bookmark the uLink page for easy access.
• Use the “Forgot Password” option if you need to reset your credentials.
• Explore tabs like Moodle for course materials.

If you are not yet registered or are an applicant, ask the Student Enrolment Centre for uLink password support: mylife@uj.ac.za.

Returning students may use the self-help iEnabler to retrieve/reset login details: registration.uj.ac.za

To reset your ITS iEnabler password: uj.ac.za/faq

Step-by-step password reset guide: ulink.uj.ac.za/files/pwd23.pdf

Important: Ensure your personal contact details are up to date. If they have changed, contact the Student Enrolment Centre at mylife@uj.ac.za. Inside uLink, contact details may be changed under Classes → ITS iEnabler → Change personal contact details.

ICS/Computer Lab staff may also assist with password resets. Email labshelp@student.uj.ac.za or visit an open lab:

• APK Campus: D1-Lab 109 & 110, E-Les 204 — 011 559 3472 / 3883
• APB Campus: Con Cowan G10 — 011 559 1190
• DFC Campus: G228 — 011 559 6852
• SWC Campus: Robert Sobukwe Building (GNA 107, 108 & 109) — 011 559 5778

Moodle is the Learning Management System (LMS) that UJ uses to manage your learning.

On a computer: Log into uLink and tap the ‘Moodle’ tile.

Moodle App:

1. Go to your app store and search for “UJ Moodle”.
2. Download and log in using your UJ student email (yourstudentnumber@student.uj.ac.za) and your uLink password.
3. Explore your course materials, announcements, and schedules.

Reminder: Enable notifications to never miss an update.

Moodle App Download Guide

The Student Guide for Moodle shows you how to access and log in, navigate, edit your profile, participate in activities, check your grades, and find information about tests/quizzes and exams.

Download Moodle Student Guide

At the start of the year or semester, ensure your registration has had 24 hours or more to go through the system before checking Moodle. Your modules should appear automatically, normally around a week before your course start date.

Once registered, log into uLink at 2-hour intervals and Moodle will run a script to activate the modules. Second semester (Block 2) modules can be checked in the second semester.

Check that you are registered academically for all subjects with no blocks (financial, academic, administrative) and that subjects appear on your registration as not cancelled.

Check your proof of registration: uLink → Classes → ITS iEnabler → Proof of Registration (PDF).

Contact your faculty to adjust your registration: uj.ac.za/faculties

Some UJ Moodle assessments may require you to use Respondus LockDown Browser or Respondus Monitor. You will only need to use these tools if your lecturer requires them for a specific test or assessment.

Online proctoring can raise questions about privacy and security. Respondus does not open or view your personal files, emails, passwords, password managers, or other systems on your device. It is used only to support the assessment environment while you are completing the required assessment.

If Respondus Monitor is used, it records webcam and screen activity only for that assessment session so that it can be reviewed for academic integrity.

Respondus aims to collect only the information needed to run and review the assessment. Student information is protected through security controls such as encrypted data transfer, restricted access to recordings, security reviews, and compliance checks.

You can read the Respondus Privacy Centre here: web.respondus.com/privacy.

LockDown Browser has been part of UJ Moodle for many years and is used by many higher education institutions globally. If your lecturer requires Respondus for an assessment, follow the instructions provided in your Moodle module and use the guides below.

LockDown Browser Student Guide Respondus Monitor Student Guide LockDown Browser Infographic Respondus Monitor Infographic

LockDown Browser Video Respondus Monitor Video

Visit the First Year Orientation (FYO) Website for important information about UJ’s resources and student life. (Or Google ‘uj.ac.za fyo’)

• The Student Toolbox — important information for any new student at UJ.
• Links to pre-orientation ‘Learning with Technology’ sessions (and recordings).
• Physical orientation sessions run 02–06 February — attend face-to-face on the campus where you are registered.

Online self-paced orientation modules on Moodle (uLink → Moodle → My courses):

• (26LT_COM) Learning with Technology — introduces online technologies at UJ (practice module, no marks).
• UJ101 — supports transition from school to University (request required).
• (9250TC_004) Discovering UJ Moodle — fun activities to master the LMS.

Faculty-specific orientation modules:

• (260CM_046) FYO: Faculty of Engineering and the Built Environment
• (260CM_047) FYO: Faculty of Education
• (260CM_048) FYO: Faculty of Law
• (260CM_049) FYO: Faculty of Health Sciences
• (260CM_050) FYO: College of Business and Economics
• (260CM_051) FYO: Faculty of Art, Design and Architecture
• (260CM_052) FYO: Faculty of Science
• (260CM_053) FYO: Faculty of Humanities

If you didn’t receive the ‘Learning with Technology’ information letter sent to all first year students:

Learning with Technology Letter FYO Learning with Technology Presentation

Personalised Class Timetable: Available after registration inside uLink under Classes → My Class Timetable. If recently registered, allow time for subjects to appear. If a subject is missing, check Classes → My Registration (ITS iEnabler). Contact your faculty to correct registration or report clashes: uj.ac.za/faculties.

Exam Timetable: Found inside uLink under Classes → My Exam Timetable. Personalised exam timetables for Main, SSA, and Special exams will be accessible approximately 3–4 weeks before the relevant exam period. Your timetable will show whether your exam is on campus, online, or continuously assessed.

Campus-wide Timetables: Available under Classes → Campus Timetables. The complete 2026 undergraduate lecturing and exam timetables are also at uj.ac.za/timetables.

Tip: Log on to uLink → Moodle → My Courses to find module-specific exam details, scope, and semester marks.

UJ offers a free inter-campus bus service. You will need your student card to use it. Security or marshalls at your campus will direct you to the bus terminals.

View the schedule inside uLink under Classes → Campus Bus Information.

UJ WiFi Access Guide

Open computer labs are available across all campuses. Lab assistants can support you with uLink password resets, student email, free Microsoft products (Word, Excel, PowerPoint, Outlook, OneDrive), multifactor authentication setup, and more.

Lab Locations:

• APK Campus: D1-Lab 109 & 110, E-Les 204 — 011 559 3472 / 3883
• APB Campus: Con Cowan G10 — 011 559 1190
• DFC Campus: G228 — 011 559 6852
• SWC Campus: Robert Sobukwe Building (GNA 107, 108 & 109) — 011 559 5778

General enquiries: labshelp@student.uj.ac.za

Microsoft 365 is free for all UJ students:

1. Visit microsoft.com/365.
2. Click Get Started and sign up using your UJ student email.
3. Download Word, Excel, PowerPoint, and Teams from your app store or the Microsoft website.

If you need support, contact the UJ Computer Lab assistants in the open labs on your campus.

All students requiring a laptop must complete the online application form. This includes First-Year, NSFAS-funded, and ECP students.

2026 UJ Student Laptop Application Form

Priority for device allocation is given to NSFAS and ECP students.

Important for NSFAS students: Collecting a device will impact your funding allocation — you will not receive your full book allowance.

Loan devices are allocated based on availability. If a loan device is allocated, the value will be charged to your student account. Loan devices are second-hand units returned by other students.

While waiting for your device, use the open computer labs on your campus (see Computer Labs section above).

Student access cards may be collected on campus (only after registration) from 14 January 2026 until 6 February 2026, 08:00–15:30:

• APB Campus — Con Cowan Building, Bring-your-own-device venue, 2nd floor
• APK Campus — D1 Lab 208
• DFC Campus — Samsung Venue, 2nd Floor, QK Building
• SWC Campus — GNA09, Robert Sobukwe Building

Bring your proof of registration and ID. Access cards for senior students are automatically activated after registration.

Lost/stolen card: A replacement fee of R150 applies. Report to UJ Protection Services immediately:

• APK: 011 559 2555
• DFC: 011 559 6085
• SWC: 011 559 5555
• APB: 011 559 1312

Note: Student cards may NOT be given to others to gain campus access. Misuse results in a R100 fine and may be referred to Student Judicial Services.

It is extremely important to keep your contact details updated so UJ and your lecturers can communicate with you.

Inside uLink: Classes → ITS iEnabler → Change personal contact details (near the top of the menu).

Alternatively, contact the Student Enrolment Centre: mylife@uj.ac.za.

If you receive an academic warning, E1/E2 code, or a formal exclusion notification such as F7/7F, use the Academic Warning and Exclusion Guide to understand what it means, what action to take, and which UJ support services can help.

The guide covers academic support, writing support, PsyCaD counselling, digital technology support, faculty appeal steps, academic regulations, financial aid considerations, and support contacts.

Open Academic Warning and Exclusion Guide